Support

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Support

Support

Service commitments:

We will keep tight follow-up with product quality,  adopts the suggestions from our customers, and offers the all-day, all-directional and top-grade market services.
 
The technical and after-sale services are listed as follows:

1. Provide free technical training, guidance and information of accessories.

2. Our technical staff could instruct our customers on the installation of connector and accessories on site, and deal with technical and quality issues.

3. We guarantee more than 10 years’ service life of our products with at least1 years’warranty and life maintenance.

4. 24-hour hot line: 86-18588206016. Once receive the customer complaints, we will response within 24 hours.

5. Free maintenance and replacement will be provided if defects result from quality failure of our product.

6. Our company will provide technical services by phone, fax, e-mail, etc., please refer to the contact details.

7. Our company will implement the contract strictly; deliver the products to location specified by our customers for free in accordance with the mode of transportation.

8. Our company will provide perfect after-sale services and technical support. Hot line: +86-13725502945
 
Once receive the calling of complaints, we will respond to it within 12 hours at working time and provide solution within 48 hours.